WE ARE OPEN
The most important thing to communicate and confirm is that we are open, with normal clinic hours operating. We will remain open during the lockdown unless we receive any updated guidance from the government. Boris Johnson has emphasised the need for medical services to continue, and we remain committed to ensuring that we support our patients with their paths to recovery during this difficult time.
SAFETY MEASURES
We of course recognise the situation at large and are committed to ensuring our clinic environments are as COVID secure as possible. The safety of you and our staff is our primary responsibility and focus. We will remain vigilant and ask for your support in ensuring we keep our clinic environments safe for everyone.
As a reminder we have implemented and continually enforce the following measures:
* Temperature check of all patients and staff entering the building
* Screening of patients for international travel
* Social Distancing
* Appropriate PPE for staff and patients
* Continuous handwashing and provision of hand sanitisation
* Continuous disinfection of equipment and surfaces
We also undertake overnight deep cleans daily.
VIRTUAL OPTIONS
We recognise that for some of you may want to avoid travelling into the clinic, however wish to continue your recovery with us. Our Virtual+ clinic will be extended by the end of this week to accommodate potential increased demand for either Virtual Consultations or Virtual Rehabilitation sessions.The rehabilitation sessions are conducted by a physiotherapist one-to-one for up to 1 hour. If you would like to understand more about this and prospectively try this as an option, please contact our reception team to discuss further.
QUESTIONS AND QUERIES
As ever we operate a Patient First approach, and if you have any concerns or feedback then please know that we are here to listen and solve.
